Uninstall Symantec Endpoint Protection Mac: A Step-by-Step Guide

Are you facing issues with Symantec Endpoint Protection (SEP) after upgrading to Windows 10? If so, you're not alone. Many users have reported that the operating system upgrade stops if it detects an earlier version of SEP. In this article, we'll provide a step-by-step guide on how to uninstall Symantec Endpoint Protection Mac and resolve any compatibility issues.

Why Uninstall Symantec Endpoint Protection Mac?

Symantec recommends removing earlier versions of SEP to ensure seamless integration with Windows 10. If you're running SEP 12.1 or an earlier version, it's essential to uninstall it before upgrading to Windows 10.

How to Uninstall Symantec Endpoint Protection Mac: A Step-by-Step Guide

To uninstall SEP from your Mac, follow these steps:

1. Download the Cleanwipe Tool: To wipe out SEP completely without a password, you'll need the Cleanwipe tool. You can download it from or obtain it from Symantec Technical Support.

2. Restart Your Machine: Once you've downloaded and run the Cleanwipe tool, restart your Mac to ensure the uninstallation process is complete.

3. Run the Uninstall Script: After restarting, you'll be prompted to enter a 'y' (yes) or 'n' (no) to restart your machine. Type 'y' to continue with the uninstallation process.

4. Select 'Remove All Symantec Files/Folders': When prompted, select 'Remove all Symantec files/folders' by entering '1' at the terminal prompt.

5. Download and Run the Symantec Uninstaller (Mac): Download the zip file containing the Symantec Uninstaller (Mac) from . Extract the folder and run the uninstallation process by double-clicking on the RemoveSymantecMacFiles folder.

Additional Tips

* If you're experiencing issues with ZoneAlarm, consider removing it before reinstalling it with its Internet Worm Protection feature disabled.

* Remember to restart your computer after uninstalling SEP to ensure a successful installation of your ESET product.

By following these steps and tips, you should be able to successfully uninstall Symantec Endpoint Protection Mac and resolve any compatibility issues with Windows 10. For more information on this topic, refer to the article or contact Symantec Technical Support for assistance.

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